Returns & Exchange

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1. 1-Year Warranty:

   We proudly offer a 1-year warranty on all Felectrico products, starting from the date of purchase. Your satisfaction and product reliability are our top priorities.

2. 14-Day Exchange Policy

   Should you wish to exchange your purchase within 14 days of receiving it, our hassle-free exchange policy is here for you. Connect with our support team to initiate the process.

3. Eligibility for Exchange

   - Ensure the product is in its original condition.

   - Include all accessories and packaging.

   - Provide proof of purchase.

4. Return Process:

   - Contact our customer support within 14 days of receiving the product.

   - Share your order details and reason for exchange.

   - Follow the guidance of our support team for a smooth return process.

5. Shipping Costs:

   - Return shipping costs are the responsibility of the customer, except for defective or damaged items.

6. Defective or Damaged Items:

   - In case of receiving a defective or damaged item, contact us promptly for a replacement or refund.

7. Refunds:

   - Refunds are processed upon receiving and inspecting the returned item.

   - Original shipping costs are non-refundable.

Note: This policy is applicable to purchases made directly from the Felectrico website. If you acquired our products through a third-party, please refer to their return and exchange policy. Your satisfaction is our priority.